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Hyperwallet

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Senior Director - Anonymous employee Hyperwallet Employee Review

4.0
Mar 29, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have worked at F500 companies that are not as clear on their direction and vision you will find in Hyperwallet. From the top down, people sincerely care about their co-workers and treat each other like family. The technical agility of Hyperwallet blows me away. It is a great place to work if you are someone who likes to actually be able to make a difference. People who do not put the customer first, do not take responsibility for their work, and are not dedicated to contributing to the corporate culture in a positive way do not last long here. There is no room for excuses or clock punching here. Because it is a fast-paced, growing company interested in being the gold standard, there are opportunities to learn a wider scope of work than just your discrete business area. Business leaders open the door to educate staff, promote learning and career growth on all levels.

Cons

You will find that there are not always templates to utilize or workflow processes in place that clearly define internal roles. People are used to just getting the job done. These things are being put in place as the structure of the company continues to grow. The technology is complex and takes at least 6 months to learn and is constantly changing.

Explore other reviews about Hyperwallet

5.0
Dec 23, 2023
Recommend
CEO approval
Business outlook

Pros

Good salary and excellent company perks. Amazing people.

Cons

None at all at the moment.

1.0
Aug 29, 2017
Recommend
CEO approval
Business outlook

Pros

FinTech is a buzz word. Hyperwallet somehow has been in business since 2000 so that's something to be proud of. Big summer BBQ with all you can eat and drink, held to boost morale in Vancouver, before handing employees lay off packets. All the C level execs work out of the Austin office so that's a plus if you're into networking or brown nosing.

Cons

Very shady and unethical senior level management running contact center operations. Upper management actively social media stalks employees. Austin call center closed in the middle of the pay period, and upper management knew this blow could be dealt weeks before. CEO would not make eye contact with individuals affected by this in the days leading up to this announcement. Upper management could have had the decency to inform staff that this may happen and allow people with families to find other jobs. Yes, business decisions need to be made but how they are enacted makes a big difference. In other words, you can still fight to do the right thing. Made some employees drive over an hour to work just to advise them that they had no job as of right then, telling them to your desk and leave immediately.

10
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