I cannot easily recommend - GSA - Guest Service Agent Hyatt Employee Review

3.0
Jun 15, 2025
Recommend
CEO approval
Business outlook

Pros

I really good as a starting job because you can learn ovreall resevation center job, and it was not really difficult to learn.

Cons

But I can say it was just CS job. I wanted to learn more about the reservation work, but my job was just Simple reservation consultation service

Explore other reviews about Hyatt

5.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Commission, Flexible schedule, Customer service, Comp nights

Cons

Lack of room for growth. GO environment

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment, team was helpful and really nice, workload wasn’t overwhelming

Cons

Didn’t feel super included on the team as a contractor, expectations were consistently unclear, they tell you it’s temp to perm, but could be years before a permanent role is available

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