Hyatt Reviews

Updated Jan 26, 2021

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4.2
83%
Recommend to a Friend
93%
Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
1,412 Ratings
Pros
  • "Great benefits, incredible working atmosphere(in 283 reviews)

  • "Hyatt is a great company that truly cares about their people(in 148 reviews)

Cons
  • "Long hours expected to make an impact(in 232 reviews)

  • "Low pay also - I think they may be working on this in some areas(in 80 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great work Place"

    5.0
    Former Employee - Starbucks Supervisor 

    I worked at Hyatt full-time

    Pros

    Great environment, positive workspace, a wonderful manager

    Cons

    Hours and not a lot of work-life balance

  2. "Mid Manager"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Calgary, AB
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hyatt full-time

    Pros

    Fellow employees are great and one of a kind. Medical benefits. Corporate company values.

    Cons

    Upper management lacks leadership and transparency.


  3. "Best hotel to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Host in Vancouver, BC
    Recommends
    Positive Outlook

    I worked at Hyatt full-time

    Pros

    They care for their people and great benefits

    Cons

    Only thing is that it's based on seniority, so your shifts would be different every week.

    Continue reading
  4. COVID-19

    "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Night Auditor in Toronto, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hyatt part-time for more than a year

    Pros

    Great colleagues and support, benefits are good.

    Cons

    Just about the industry in general. Hosipitality is suffering because of Covid.

  5. "Amazing company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Food and Beverage in Vancouver, BC
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Hyatt full-time for more than 5 years

    Pros

    Union perks, benefits and great people

    Cons

    Seniority ladders and union reps

  6. COVID-19

    "Mid size Hotel in Downtown"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Toronto, ON
    Recommends
    Negative Outlook

    I have been working at Hyatt full-time

    Pros

    Good training ground for people who are new in the hospitality industry

    Cons

    Building already old and high time for renovation

    Continue reading
  7. "Great Place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in Toronto, ON
    Recommends
    Positive Outlook

    I have been working at Hyatt full-time

    Pros

    Well established name in the market

    Cons

    New management and everything will start from scratch sfter reopening after the transformation

  8. "Lovely caring company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Food and Beverage Manager in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time for more than 3 years

    Pros

    Cares for staff and free hotel nights

    Cons

    Men managers seem to be favored over women

  9. "Great company to start with"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time

    Pros

    - Culture of Care - Lots of learning opportunities - Fun place to work in

    Cons

    - At leadership levels corporate culture becomes rigid and outdated

  10. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Banquet Server in North Vancouver, BC
    Recommends
    Positive Outlook

    I have been working at Hyatt part-time

    Pros

    Amazing Company to work with

    Cons

    Nothing bad thing I can comment of this company

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