Hyatt Reviews

Updated Jul 5, 2020

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4.0
79%
Recommend to a Friend
93%
Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
1,173 Ratings
Pros
  • "Great benefits, incredible working atmosphere(in 250 reviews)

  • "Hyatt is a great company that truly cares about their people(in 129 reviews)

Cons
  • "Long hours back hurts lots of lifting(in 183 reviews)

  • "Low pay (There are college grads who speak multiple languages that are paid in peanuts)(in 71 reviews)

More Pros and Cons
  1. "Server"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt part-time for less than a year

    Pros

    Great place to work at, understanding management, good benefits

    Cons

    None I can think off

  2. "If you like down time"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Banquet Server in Calgary, AB

    I worked at Hyatt full-time for more than 10 years

    Pros

    Wage was a living wage, and good benefits.

    Cons

    Work all kinds of crazy hours. There was a lot of down time in the summer and winter, which some people may like.

  3. "Hyatt Review"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accounts Receivable in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time for more than a year

    Pros

    Learning and grow opportunities within property or other hyatt

    Cons

    Departments are very divided, team work is not great.

  4. "Solid hotel brand"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Conference Services Manager in Toronto, ON
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Hyatt full-time for more than a year

    Pros

    Foster team environment and career growth

    Cons

    Salaries not competitive in comparison to similar hotels

  5. "Union work, strengths and weaknesses present"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server in Vancouver, BC
    Recommends

    I worked at Hyatt full-time for more than 5 years

    Pros

    good hourly, good perks, great benefits,

    Cons

    Getting anything to change even for the better is nearly impossible, like wrestling a bear. But when you win, it’s great. Low seniority means weird work weeks and I likely vacation requests. You are a number here. New owners invest in staff less,

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  6. "A good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Relations Manager in Vancouver, BC
    Recommends
    Positive Outlook

    I have been working at Hyatt full-time for more than 5 years

    Pros

    Great perks, including free rooms and benefits.

    Cons

    We seem short staffed a lot

  7. "Good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Experience Host in Calgary, AB
    Recommends
    Positive Outlook

    I have been working at Hyatt full-time for less than a year

    Pros

    If you're passionate about hospitality, this is the place to go, good working environment and always good support from managers.

    Cons

    Wage is lower than expected.

    Continue reading
  8. "Great atmosphere between staff"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ottawa, ON
    Recommends

    I have been working at Hyatt full-time for less than a year

    Pros

    Fun and enjoyable environment between staff. Staff meals and benefits available.

    Cons

    Disorganized but understandable based on the newness of the property.

  9. "Hotel Vancouver Convention Events"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Event Staff in Vancouver, BC
    Recommends
    Neutral Outlook

    I have been working at Hyatt part-time for more than 10 years

    Pros

    Schedule preference done every four months which makes my schedule easier , staff are friendly , transit accessible and driving is convenient I park by Impark located in the building.

    Cons

    24/7 Full time availability ,Union ,employee food is not good staff needs to pay , strictly 15 minutes break including travel time.

    Continue reading
  10. "Hyatt a generally decent place to work, depends on particular management team"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - SPA Concierge 

    I worked at Hyatt full-time for more than a year

    Pros

    Decent benefits Wages on par with industry Opportunity for advancement

    Cons

    Disorganized management structure Some questionable hiring decisions

Found 3089 reviews