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    Hyatt Reviews

    Updated Jan 23, 2020

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    4.0
    79%
    Recommend to a Friend
    93%
    Approve of CEO
    Hyatt President and CEO Mark S. Hoplamazian
    Mark S. Hoplamazian
    1,094 Ratings
    Pros
    Cons

    • "The long hours of the hotel industry" (in 188 reviews)

    • "Work/life balance will always be challenging in the hospitality industry where we offer services 24/7" (in 122 reviews)

    More Pros and Cons

    1. "Server"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Calgary, AB
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Hyatt part-time for less than a year

      Pros

      Great place to work at, understanding management, good benefits

      Cons

      None I can think off

      Hyatt2019-11-22

    2. "Great atmosphere between staff"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Ottawa, ON
      Recommends

      I have been working at Hyatt full-time for less than a year

      Pros

      Fun and enjoyable environment between staff. Staff meals and benefits available.

      Cons

      Disorganized but understandable based on the newness of the property.

      Hyatt2019-10-07
      3. Join the Hyatt team
      See Our Latest Jobs

    3. "Working at The Hyatt Hotel"

      StarStarStarStarStar
      Current Employee - Banquet Captain 

      I have been working at Hyatt full-time for more than a year

      Pros

      Good benefits. Flexible. Approachable Management.

      Cons

      Union ran. Competitive. Inconsistent hours.

      Hyatt2019-08-20

    4. "Hyatt a generally decent place to work, depends on particular management team"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - SPA Concierge 

      I worked at Hyatt full-time for more than a year

      Pros

      Decent benefits Wages on par with industry Opportunity for advancement

      Cons

      Disorganized management structure Some questionable hiring decisions

      Hyatt2019-09-03

    5. "Great company to work work"

      StarStarStarStarStar
      Former Employee - Customer Service Representative 

      I worked at Hyatt part-time

      Pros

      They treated their staff with respect and paid fairly

      Cons

      Hard to schedule time off during the busy seasons

      Hyatt2019-07-17

    6. "Experienced in Sales Management especially in customer-goods industry, worked as Key account"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Regional Sales Manager in Vancouver, BC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Hyatt full-time for more than 10 years

      Pros

      Create future and improve in job

      Cons

      To being familiar in sales field

      Hyatt2019-04-05

    7. "Manager"

      StarStarStarStarStar
      • Career Opportunities
      Former Employee - Anonymous Employee 

      I worked at Hyatt full-time

      Pros

      Great place to work and rise

      Cons

      Lot of red tape on processes

      Hyatt2019-04-08

    8. "banquet server"

      StarStarStarStarStar
       

      I have been working at Hyatt

      Pros

      free lunch, hotel rooms discount

      Cons

      less hours, cut benefit and workload is heavy than before

      Hyatt2019-01-28

    9. "My time at the Hyatt, managed by Pandox"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Montreal, QC
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Hyatt full-time for more than 10 years

      Pros

      WE have a union so Salary is amazing. Discounts great plus 12 free nights anywhere! Friend and family discount too no questions ask Software to book discounts GReat company

      Cons

      If managed by another company expect conflict and having to pay the price.: Guest expectations Vs Owners trying to make profit but cutting in everything Vs Hotel brand not doing anything

      Advice to Management

      Hotel is a HOSPITALITY BUSINESS ... do not charge 300++ a night and out minimum staff to avoid cost .. also stop burning out management.. specially the supervisors and assistants

      Hyatt2018-11-15

    10. "Hyatt Front Desk Employee"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Hyatt full-time

      Pros

      Thorough and educational training process

      Cons

      Corporate with lots of rules and regulations, but this is to be expected within such a large company.

      Advice to Management

      Try not to micro manage.

      Hyatt2018-11-13
    Found 2925 reviews
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