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Hyatt

Good entry level customer service job - Casual Waiter/Waitress Hyatt Employee Review

4.0

Oct 28, 2024

Casual waiter/waitress

Recommend

CEO approval

Business outlook

Pros

Friendly colleagues, discounted rooms, great location, opportunity to develop customer service skills by working in hospitality.

Cons

Can get really busy sometimes, which can be a problem considering some departments are understaffed.

Explore other reviews about Hyatt

5.0

Jun 30, 2026

Guest service representative

Recommend

CEO approval

Business outlook

Pros

Great management Awesome hotel benefits No mircomanagement Great remote experience

Cons

Mass layoffs was a huge issue as that is why I am no longer with the company.

2.0

Jul 1, 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Available for overtime if need be

Cons

Poor management, gossiping work culture

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