Overall very pleasant but don't work here if you're looking for fun hotel perks. - Product Manager Hyatt Employee Review

4.0
Aug 22, 2023
Recommend
CEO approval
Business outlook

Pros

CORPORATE REVIEW - Great work-life balance - PTO is generous - People are amazing - Health/Dental/Vision Insurance - Career growth and opportunities - Salary and yearly bonuses, cost-of-living increases - Friends and family discount - Discounts on food when staying at a Hyatt hotel - I have the most genuine, caring boss. He lives out Hyatt's mission statement and truly cares how our team is doing at work and outside of work, and does regular mental health checks which is so refreshing.

Cons

CORPORATE REVIEW - Culture could use a lot of help. We rely heavily on contractors so no one I work with lives in the same state or even country as me which can be isolating. - Company is in growth/acquisition mode which is intense and they're not hiring additional resources to help with workload so people are burning out quickly. - Stressful work environment - expected to perform at 150%. There is no ebb and flow of work, it's a constant flow. - BENEFITS: The biggest con all employees currently have... Do not work here if you are looking for hotel perks. Impossible to use your 12 comp nights (per year) because hotels no longer offer them. I've worked for Hyatt for nearly 4 years and have been able to use 3 comp nights total. Employee discount was changed and makes it so that it's nearly impossible to find affordable hotel rooms (unless you fancy staying at one of our hotel airports).

Explore other reviews about Hyatt

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

hyatt employee benefits with discounted rooms worldwide

Cons

nothing really! I love it here

4.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

Fair pay, decent PTO, can be a very flexible work environment if you have a caring leader. Hospitality is a fun industry that tends to attract interesting people--ability to travel and work with diverse cultures is great.

Cons

Constant reorganization/restructuring post-COVID, and growth that outpaced scalable infrastructure. Some long-time employees very set in their ways, can be hard to make meaningful impacts on ways of working even when the org has changed on paper.

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