Great Job if You Don't Mind Working Long Hours - Catering Manager Hyatt Employee Review

4.0
Nov 14, 2014
Recommend
CEO approval
Business outlook

Pros

Great benefits, great experience, lots of opportunity for promotions both within certain hotels or to move to various hotels across the world, great opportunities to work with an eclectic mix of people and backgrounds, they make a genuine effort to hire good people, Leadership for the most part was really nice and very open to helping those around them grow, they company believes in lots of little extra things like random gift handouts, parties all the time, etc. You can build up a lot of vacation and comp time (but who knows if you will be able to use it when you want).

Cons

turnover all the time making it impossible to ever stay on top of things, the hours are insane. Don't EVER calculate what you are making hourly if you are a salaried employee. You will hate your life. It is actually much more beneficial to be an hourly employee than salaried because your time is worth more that way. Also, on the Catering side of things, you sell and service instead of one or the other. I have never worked for the competition that splits it up, but I know doing both is exhausting.

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5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

hyatt employee benefits with discounted rooms worldwide

Cons

nothing really! I love it here

4.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

Fair pay, decent PTO, can be a very flexible work environment if you have a caring leader. Hospitality is a fun industry that tends to attract interesting people--ability to travel and work with diverse cultures is great.

Cons

Constant reorganization/restructuring post-COVID, and growth that outpaced scalable infrastructure. Some long-time employees very set in their ways, can be hard to make meaningful impacts on ways of working even when the org has changed on paper.

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