Company very good to employees but always boils down to who your manager is. - Anonymous employee Hyatt Employee Review

4.0
Aug 27, 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My particular property does an excellent job at celebrating employees, making them feel valued and spending some time and money to show it. Opportunities are available for job advancement but with few Hyatt properties in most cities it will depend on your willingness to relocate or work for a select service vs. full service. Free and discounted hotel rooms nights after working for a year is great!

Cons

The strong preference for hiring from within is a double-edged sword. It doesn't allow for the best candidates to get an equal shot. I have a bad manager now and I know there were better choices for the job. I am therefore looking to leave the company rather than put up with it. Few or even only one hotel in cities means it can be very difficult to move up unless you're willing to move out of town. People will stay in their positions for years because they don't want to move or change companies. Had to work an entire year before being allowed to take any vacation days. Horrible practice.

Explore other reviews about Hyatt

5.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Commission, Flexible schedule, Customer service, Comp nights

Cons

Lack of room for growth. GO environment

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment, team was helpful and really nice, workload wasn’t overwhelming

Cons

Didn’t feel super included on the team as a contractor, expectations were consistently unclear, they tell you it’s temp to perm, but could be years before a permanent role is available

See reviews by: Helpful|Rating|Date|All