Friendliest place I've ever worked - Director Hyatt Employee Review

5.0
Oct 9, 2019
Recommend
CEO approval
Business outlook

Pros

I've worked and many companies, but this is the friendliest place I've ever worked. Many people at corporate started in the hotels have hospitality in their blood and are a pleasure to work with. The work/life balance was excellent in terms of hours and with work from becoming more and more prevalent.

Cons

Just like any other company, Hyatt reorgs every couple of years, but I went through 4 different reorgs and they were bungled every time. The communication about the reorgs was bad or non-existent, reporting lines were still left in question after reorg announcements (sometimes for months), and there was little explanation of why the department was reorging. The pay is decent at Hyatt, but ask for what you want when you get hired because anything over 4% annual increase was very rare (unless you were promoted). While better opportunities went to high performers, I wouldn't say Hyatt's bonus structure was merit-based. Everyone in the division pretty much got the same percentage of salary bonuses regardless of individual performance.

Explore other reviews about Hyatt

5.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Commission, Flexible schedule, Customer service, Comp nights

Cons

Lack of room for growth. GO environment

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment, team was helpful and really nice, workload wasn’t overwhelming

Cons

Didn’t feel super included on the team as a contractor, expectations were consistently unclear, they tell you it’s temp to perm, but could be years before a permanent role is available

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