Night Audit/Front Desk - Boise, ID - Night Auditor/Front Desk Agent Hyatt Employee Review

1.0
Jun 30, 2017
Recommend
CEO approval
Business outlook

Pros

actually none that I can think of...this is in the top 5 worst jobs I've ever had (honestly).

Cons

$11/hour puts you well below poverty level. I barely make enough to just cover my rent. Community Food pantries know me well by now. The audit/roll the business day forward part is bearable (if and when the proprietary platform 'Opera' works). But expecting ONE person to be responsible for the Bar, Kitchen, Front Desk, Guest Relations, Guest Requests, Room Service, Security, and the other 40+ simultaneous tasks "expected" of you...aka spinning over 50 plates at once is simply ridiculous (as well as humanly IMPOSSIBLE) by yourself. Culture is supportive of guests ONLY, you are only as good as your last 'mistake.' Other staff battle over the bar and food service because they get tips there (versus a mere $11 per hour Gross wages) and tips are not pooled to equally split among all shift members. It's every person for themselves, dog eat dog mentality. There are just too many problems to even mention here. I would NOT recommend this position to anyone...ever. But maybe if you are 18 or 19 YO with no education or other real work experience it might work for you? Develop a taste for Alpo with your Top Ramen noodles as you will be having that frequently. Also, get used to running on about 5 or 6 hours of sleep per day.

Explore other reviews about Hyatt

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great management Awesome hotel benefits No mircomanagement Great remote experience

Cons

Mass layoffs was a huge issue as that is why I am no longer with the company.

2.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Available for overtime if need be

Cons

Poor management, gossiping work culture

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