Beware - Appeals Representative Humana Employee Review

2.0
Jun 24, 2024
Recommend
CEO approval
Business outlook

Pros

Pay, time-off, and financial programs/benefits

Cons

Management, training, no consistency nor oversight. Jobs may not be secure due to focus being on government contracts like Medicaid and Medicare and the constant profit losses working against the gains. Their profits took a hit 4th quarter of 2023, an approximate $541 million loss (NYSE symbol: HUM). A few years back, they introduced voluntary early retirement to trim costs. With the restructuring of roles in many areas, it seems as if they're flying by the seat of their pants at times. Many of their systems, especially those used for claims, are antiquated - about at least 10 years behind current technology and could really use an overhaul. Don't be fooled by the openings as good number of them are related to turnover. A new CEO, Jim Rechtin, takes over on July 1, 2024 - whether this will be good remains to be seen. I recommend keeping an eye on stuff like going to MSN Money, type in the symbol (HUM) and do your due diligence. You can even see (under the 'Company' tab) when the executives sell (dump?) their company stock - that's never a good sign.

Explore other reviews about Humana

5.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

Awesome company with best industry standards

Cons

Nothing I could notice , very good company

1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Working from home, that’s about it.

Cons

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

See reviews by: Helpful|Rating|Date|All