It was good at first... - Anonymous employee Humana Employee Review

2.0
Dec 7, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

.Good salary and good benefits. Lots of PTO available.

Cons

When I started about 18 months ago it was fine, low stress and good boss. Fast forward to now and Aetna is buying them out and everything has changed. Now it's all about productivity, they want you to be stuck to the phones all day. Even when you bust your butt calling and you can't reach their daily productivity, it doesn't matter because they expect more and more and more. They have about 15 different measures and if you don't meet one you're not doing well. No support from upper management. They promise room to grow, but realistically, it's not there.

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Pros

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Cons

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1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Working from home, that’s about it.

Cons

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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