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      Humana

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      Humana reviews

      VSP, Agent Support - VSP Humana Employee Review

      1.0
      Aug 27, 2015
      Vsp
      Recommend
      CEO approval
      Business outlook

      Pros

      Cannot think of any. I had such high hopes.

      Cons

      This temporary position is for a business need during Annual Enrollment for health plans. There is little support provided by the permanent employees within Humana. The VSPs are treated as temporary, and they are for the most part. Each year hundreds of VSPs are hired and expected to perform excellent agent support with little support from the leaders.

      Explore other reviews about Humana

      5.0
      Jun 17, 2026
      Associate vp
      Recommend
      CEO approval
      Business outlook

      Pros

      Making all the right moves to be a leader in 21st century health care.

      Cons

      Legacy technology and corporate structures still create friction, but improving.

      3.0
      May 14, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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