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      Humana reviews

      ok experience - Customer Care Representative Humana Employee Review

      4.0
      Aug 16, 2015
      Customer care representative
      Recommend
      CEO approval
      Business outlook

      Pros

      My coworkers were really great. Got tuition paid for in a remission set up through MetroCollege. Enjoyable downtown location.

      Cons

      Management was harsh about average call time - they expected calls to take less time, while still being kind, caring, empathetic, etc. Long walk to parking.

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      5.0
      Jun 30, 2026
      Snp case manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay, some flexibility, great manager

      Cons

      Frequent changes, quality changes, metric changes

      1.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - some desire for modernization

      Cons

      Interviewed for a internal role in a second round in a team - the team didn't sell the role, the impression I got was you will work nights and overtime to commit to deadlines. questions asked: - examples of situations in your current job where there was disagreement between you and someone else in team. Thought this was too intrusive - how do you handle disagreements - how are you able to multi-task - are you able to commit to deadlines Got a very bad vibe with the team

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