Really cares about their customers - Customer Service (CSR) Humana Employee Review

3.0
Feb 1, 2023
Recommend
CEO approval
Business outlook

Pros

Fun place to work! Fun team building exercises and competitions. Sweet customers (usually). Easy place to work.

Cons

Low pay. No room for advancement.

Explore other reviews about Humana

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay and work conditions

Cons

Some issues with flexibility and work life balance

3.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
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