Training was very inadequate. - Care Coordinator - RN Humana Employee Review

2.0
Nov 11, 2014
Recommend
CEO approval
Business outlook

Pros

Work at home opportunity was wonderful - it was my first venture into WAH and I would highly recommend this to anyone with a good work ethic. Everything needed to WAH was provided by the company.

Cons

Inadequate training, frequent leadership changes and frequent process changes made for a lot of frustration. Worse yet, just as I started, one of the leadership team announced their resignation and had already totally checked out. A significant period of time passed before someone else came on board and this person was also totally new to the company and was not well trained.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Making all the right moves to be a leader in 21st century health care.

Cons

Legacy technology and corporate structures still create friction, but improving.

1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Working from home, that’s about it.

Cons

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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