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      Humana

      Engaged employer

      Humana reviews

      Good company - Customer Service Representative (CSR) Humana Employee Review

      5.0
      Jul 24, 2021
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, love Humana, benefits are good, needs better pay for bilingual employees but overall miss working forthem.

      Cons

      You need to know the person who can help you move to higher position, even if everybody knows who should get a selected to a promotion, if management prefers somebody else , that's the one who will get the promotion.

      Explore other reviews about Humana

      5.0
      Jun 17, 2026
      Associate vp
      Recommend
      CEO approval
      Business outlook

      Pros

      Making all the right moves to be a leader in 21st century health care.

      Cons

      Legacy technology and corporate structures still create friction, but improving.

      3.0
      May 14, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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