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      Humana

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      Humana reviews

      DECENT - Inbound Contacts Representative II Humana Employee Review

      3.0
      Jun 7, 2021
      Inbound contacts representative ii
      Recommend
      CEO approval
      Business outlook

      Pros

      The people are helpful and point you in the right directions to find the answers you need to provide to your inquiring member.

      Cons

      A LOT of information and processes. Upset callers most of the time.

      Explore other reviews about Humana

      3.0
      May 14, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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