A Good Hustle - Customer Care Specialist Humana Employee Review

2.0
Jun 8, 2014
Recommend
CEO approval
Business outlook

Pros

medical benefits are ok depending on what plan you choose, decent pay, wellness breaks, nice co-workers, good place work if you looking to pay some bills off or to stack money due to OT opportunity

Cons

way too many task for an entry level position, call center=teenage like environment, limited advancement opportunity(beware they hype you up in training), horrible recognition, the worst turn over rate I have ever seen I mean the worst! This is not a good place for "get your foot in the door and move up" you'll be disappointed, favoritism is the name of the game, its not what you know but who you know and you don't have to know a thing!

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5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Making all the right moves to be a leader in 21st century health care.

Cons

Legacy technology and corporate structures still create friction, but improving.

3.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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