An ok place to work. - Anonymous employee Humana Employee Review

3.0
Dec 7, 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Smart co-workers who are passionate about their personal well-being and yours. Tries to apply policies consistently and fairly, at least at a corporate level. CEO has a good vision for the future, at least from a shareholder standpoint. People let me do my job and don't micromanage me (that's very dependent on area and leader, though).

Cons

Pay is "competitive," but salary increases for average employees are shamefully low in an attempt to hold down administrative costs. Shareholders are making money hand over fist, and share prices are at an all-time high. We're supposed to be excited about these milestones. But average employees see none of the rewards. We have associates in certain areas who are on food stamps. Food stamps. How can this happen at a company with this much profit? Heavy politics get played. Humana's all about who you know and who knows you, rather than looking at employees for genuine skill, expertise and merit. Lots of cronyism and nepotism. Lots of at mid-levels who look good, sound good, and that's about it. All hat and no cowboy. The company's very focused on developing "top talent." That translates to about 1 percent of a workforce of over 50,000 employees. So if you're not at a director level or higher, or if you're not working very closely with someone who's in a powerful position, you're going nowhere fast. That can be very frustrating. We're supposedly transitioning to an "agile" workplace model, but that doesn't seem to be happening for most folks. That's probably because too many managers are unsure on how to measure productivity by more than clicks on a computer and butts in a seat. Just because you can see the associate doesn't mean the associate's productive or able to make productive use of time with lots of office distractions. In addition, the low pay increases could easily be offset by allowing people the flexibilty of working from a coffee shop. It makes sense, but that idea seems pretty much dead in the water. Yes, it's all about "one dream, one team"--until it comes to benefits and pay. Then that philosophy goes out the window. People are not stupid. They see the inconsistency. They just stay quiet because they don't want to lose their jobs. Engagement survey results are tracked down to the individual. They know who the most engaged associates are to the person. Nothing you put on that survey is anonymous. Humana, as I understand it, has an ownership stake in Kenexa. That explains so much. I will never answer another engagement survey, or if I do, I'll lie. I know how to manipulate results, too. Health iInsurance for associates is sky high, and Humana's the insurer. You'd better stay healthy. If you have to use a high deductible plan, you'll be coming up with a huge out-of-pocket costs. When you have expenses that carry over from year to year, that gets expensive. Real quick. They tell you in corporate communications that they want your ideas. Maybe. It all depends. You're safer if you keep your head down and do your work as you're told.

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Pros

Working from home, that’s about it.

Cons

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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