This company is not exceptional in any way. - Medical Support Specialist Humana Employee Review

1.0
Jul 26, 2013
Recommend
CEO approval
Business outlook

Pros

The hourly pay was good.

Cons

Insurance benefits was horrible, considering this is an insurance company. If you have a problem with a co-worker for instance, the clinic manager will try to resolve it. If that doesn't work, then it goes to the regional manager. If that doesn't work (and chances are it won't because they are all "friends") then it is "supposed to go to the Human Resource Dept. My suspicion is it never gets to where it's supposed to go, it just kind of gets swept under the rug until you just give up.

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Humana Response
12y
I am sorry your experience with us was unsatisfactory. I really appreciate the open and honest comments, and will take this feedback under advisment. Thank you

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5.0
Feb 16, 2026
Recommend
CEO approval
Business outlook

Pros

Engaging and helpful colleagues, really great space to work.

Cons

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3.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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