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      Humana

      Engaged employer

      Humana reviews

      HR - HR4U Call Center Representative Humana Employee Review

      4.0
      Jul 8, 2019
      Hr4u call center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits like tuition reimbursement 4 to 5 weeks of vacation a year good health insurance and pay.

      Cons

      Metrics are very hard to meet the department was sometimes very unorganized, employees don’t really see us as coworkers but as a customer service sometime they get little disrespectful with us. Oh and asking for PTO is so hard they rarely approve you because they are under staff

      Explore other reviews about Humana

      5.0
      Jun 17, 2026
      Associate vp
      Recommend
      CEO approval
      Business outlook

      Pros

      Making all the right moves to be a leader in 21st century health care.

      Cons

      Legacy technology and corporate structures still create friction, but improving.

      3.0
      May 14, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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