I wouldn't work here again. - Care Management Support Assistant Humana Employee Review

1.0
Jun 25, 2019
Recommend
CEO approval
Business outlook

Pros

Good benefits. Full-time remote position.

Cons

Training was abysmal and there was a lack of communication between the onboarding team and training team, so after onboarding was complete, many employees had no idea where to go to begin training. Training was pushed back a half a day and too much was crammed in to too little time. I felt I was thrown into the fire. The job description also did not accurately reflect what the job actually entailed. Management did not follow company policies when it came to requesting time off.

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5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, some flexibility, great manager

Cons

Frequent changes, quality changes, metric changes

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- some desire for modernization

Cons

Interviewed for a internal role in a second round in a team - the team didn't sell the role, the impression I got was you will work nights and overtime to commit to deadlines. questions asked: - examples of situations in your current job where there was disagreement between you and someone else in team. Thought this was too intrusive - how do you handle disagreements - how are you able to multi-task - are you able to commit to deadlines Got a very bad vibe with the team

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