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      Humana

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      Humana reviews

      RN Case Manager - RN Case Manager Humana Employee Review

      3.0
      Nov 20, 2018
      Rn case manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Work at home position. Hours were pretty much the same Monday thru Friday. No holidays. No weekends.

      Cons

      Constantly changing the amount of calls that had to be made daily. You were "dinged" all the time and your overall "report card" scores would go down when members would not answer and/or refused to participate in the program. Always felt like I was a salesperson instead of a nurse. Extremely difficult to convince members that you could benefit them from just speaking to a nurse.

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      5.0
      Jun 17, 2026
      Associate vp
      Recommend
      CEO approval
      Business outlook

      Pros

      Making all the right moves to be a leader in 21st century health care.

      Cons

      Legacy technology and corporate structures still create friction, but improving.

      1.0
      Jun 22, 2026
      Utilization review nurse
      Recommend
      CEO approval
      Business outlook

      Pros

      Working from home, that’s about it.

      Cons

      Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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