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      Humana

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      Humana reviews

      Humana Review - Customer Service Representative Humana Employee Review

      2.0
      Jun 20, 2017
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Ability to work from home

      Cons

      Impossible to move to a different department. Micromanaging (log breaks, lunches in computer system) Some favoritism for moving into other positions depending on timing and being awarded for performance Managers and supervisors are very high-school like, there is a "cool kids" crowd and then there is everyone else.

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      5.0
      Jun 17, 2026
      Associate vp
      Recommend
      CEO approval
      Business outlook

      Pros

      Making all the right moves to be a leader in 21st century health care.

      Cons

      Legacy technology and corporate structures still create friction, but improving.

      3.0
      May 14, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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