Convenience of working from home, but role is not as described. - Case Manager (RN) Humana Employee Review

2.0
Apr 18, 2016
Recommend
CEO approval
Business outlook

Pros

They care about the member and not just "checking the boxes". Working from home is a huge plus. There is definitely a sense that you are helping people manage their health at home. Benefits are decent. Technology is up to date.

Cons

Unclear and sometimes unrealistic expectations. Changes are way too frequent- direction can change more than once a day for any given process which is frustrating. Direction not always consistent. Role is not as described during interview/hiring process (AT ALL).

Explore other reviews about Humana

5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Awesome company to work for. Great leadership. Great Benefits. I've been in the field for over 18 years. This is by far the best company I've worked for.

Cons

I have none to offer at this time.

3.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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