Training - Customer Service Representative Humana Employee Review

4.0
Nov 12, 2025
Recommend
CEO approval
Business outlook

Pros

The time seems reasonable to cover the content.

Cons

First impression is that the trainer has a very low disposition to do the actual training. Dint feel welcoming at all and the first days tried to brush people off very quickly.

Explore other reviews about Humana

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Making all the right moves to be a leader in 21st century health care.

Cons

Legacy technology and corporate structures still create friction, but improving.

3.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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