3.0
Mar 25, 2016
Current employee, more than 3 years
Indianapolis, IN
Recommend
CEO approval
Business outlook
Pros
Associates are given opportunities for professional growth if they excel "above and beyond" consistently. The organization encourages honest feedback; however, it is not always perceived well by some leaders.
Cons
The Inconsistent expectations and micro-management of this organization affects associate and customer service. There is too much focus on meeting daily contact numbers, which can and does interfere with identifying and providing customer health needs.