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      Humana

      Engaged employer

      Humana reviews

      Great company, great benefits, stellar management - Care Coach Humana Employee Review

      4.0
      Sep 24, 2025
      Care coach
      Recommend
      CEO approval
      Business outlook

      Pros

      -Caseload is far more manageable compared to other insurance providers. - Upper management is very transparent and understanding of a CC's role and caseload -Managers are thoughtful and always willing to help

      Cons

      -Pay can be better -Some difficulty growing within the company

      Explore other reviews about Humana

      5.0
      Apr 2, 2026
      Ccc customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, good leadership, great associates

      Cons

      I dont have any at this time

      3.0
      May 14, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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