Welcoming Hudl - Customer Support Manager Hudl Employee Review

5.0
Apr 3, 2024
Recommend
CEO approval
Business outlook

Pros

The main reason why it is a privilege and a wonder to work at Hudl is because of the company's values and philosophy. These values make to be aligned with the rest of people and focus on developing and promoting the human factor, also Hudl provides the best business tools to promote the development of people and their quality of life, as well as the facility to develop the daily work and evolution.

Cons

Something important that in my opinion is not bad, just demanding, the internal value of the company and customers is always at the highest level, so you always have to be looking for your best version to be able to contribute new things and help. This level of excellence is not something more than also the level of our clients since they are clients of the highest level, so this category must be present in all the details of the development of the work of each one of the members of the company.

avatar
Hudl Response
2y
Thank you for taking the time to share your insights. It sounds like you’ve experienced what makes Hudl so special: our team. Our team lives out our core values daily, thriving on the front lines to give every athlete the shot they deserve. While we understand that we set a high bar for ourselves and our customers, we do so knowing that our team continually surpasses expectations. I appreciate you sharing your suggestions to keep our global team connected as Hudl continues to scale, that is something that remains top-of-mind as we experiment with new tactics. Thanks for sharing your thoughtful feedback!

Explore other reviews about Hudl

5.0
Jul 5, 2026
Recommend
CEO approval
Business outlook

Pros

Real work, real impact. You're treated like a full time employee.

Cons

Sometimes you get stuck doing the same tasks.

5.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Positive Business Outlook: Users love Hudl and it's a very forward-thinking product that has a great place in the future -Values-led culture/norms: People are at the heart of how we operate -Very talented overall workforce: Our bar on hiring is super high and performance management process works if there are clear underperformers. -People genuinely get along with each other for the moist part - far better than most organizations with huge silo walls.

Cons

-Decision-making bottleneck at exec-team level with some pretty hands on leaders in the weeds on too much. -Some teams are quite top-heavy, a poor micro-culture on the team, and have less accountability than they should (Finance/Accounting specifically) -We can settle on talent in key roles that is in a key hub where we have an office since less remote hiring is approved.

See reviews by: Helpful|Rating|Date|All