Great Company - Customer Support Specialist Hudl Employee Review

5.0
Jan 20, 2021
Recommend
CEO approval
Business outlook

Pros

Great perks, great technology, fun to work in sports

Cons

It can get really fast pace

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Hudl Response
5y
Thanks for taking the time to share your feedback. I’m glad that you were able to enjoy some of the great perks that we have to offer, like providing Hudlies with the most up-to-date technology so they’re able to do their job well. I understand how fast-paced working on our Support team can be–they really embody our “Thrive on the Front Lines” core value, doing everything possible to make sure that our customers can get assistance whenever they need it. I’ve experienced it myself while working Non-Support Support (NSS) shifts, which is a great way to help our Support team during their busiest seasons and be able to connect with customers one-on-one.

Explore other reviews about Hudl

5.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Positive Business Outlook: Users love Hudl and it's a very forward-thinking product that has a great place in the future -Values-led culture/norms: People are at the heart of how we operate -Very talented overall workforce: Our bar on hiring is super high and performance management process works if there are clear underperformers. -People genuinely get along with each other for the moist part - far better than most organizations with huge silo walls.

Cons

-Decision-making bottleneck at exec-team level with some pretty hands on leaders in the weeds on too much. -Some teams are quite top-heavy, a poor micro-culture on the team, and have less accountability than they should (Finance/Accounting specifically) -We can settle on talent in key roles that is in a key hub where we have an office since less remote hiring is approved.

4.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, people, culture and flexibility

Cons

Pay is below what I wanted and I also am asked to pay 70 dollars a month to park in garage.

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