amazing company - Senior Client Success Manager Houzz Employee Review

5.0
Feb 14, 2025
Recommend
CEO approval
Business outlook

Pros

amazing people, good work culture, flexible work.

Cons

people have lost office culture since the pandemic so it can feel lonely

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Houzz Response
1y
Thank you for mentioning the amazing people and culture at Houzz. The people at Houzz are consistently mentioned as one of the best parts of working here, and I agree. I would love the opportunity to talk more with you about ways to help keep our remote colleagues feel better connected, if you would be open to sharing more about your experience and what we could do better. Please get in touch! Chloe Siegmann, Senior Director, Customer Success (chloe.siegmann@houzz.com)

Explore other reviews about Houzz

5.0
Apr 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are truly the best. The product is fantastic and works well. It's fun to work at a company that's a household name.

Cons

There has been uncertainty in recent years

3.0
Jan 21, 2026
Recommend
CEO approval
Business outlook

Pros

Great learning environment. Great training. Amazing people. Benefits started on day one. Fully remote. I will say i came down with COVID-19 and had continued health issues that kept me from working for 4 months. They worked with me and I came back to be successful in the role. I loved my team and my immediate leadership. I think if you are straight out of college or want to try sales. They are a great place to cut your teeth

Cons

Base pay is barely above minimum wage here in Washington. Most of the people were working two jobs. Leads are not warm or cool. They are many times incomplete and ice cold. They also make you stay an SDR for a year minimum and changed the rules on the requirements to be promoted to AE on training classes the were a month away from their 12th month. To many mini meetings everyday. 3 per day is waaaay to much. While it breaks up the day it also messes with your call flow.

2
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Houzz Response
2mo
Thank you for taking the time to provide such thoughtful feedback. I’m glad to read the pros you listed here, especially the support you experienced. Thank you also for your comments regarding compensation. If you are open to talking with me in more detail about your time with us and how we can do better, please reach out. Jose Cruz, Director People Services (jose.cruz@houzz.com)
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