Avoid working for Houzz! - Marketplace Operations Coordinator Houzz Employee Review

1.0
Apr 12, 2017
Recommend
CEO approval
Business outlook

Pros

Houzz is a horrible company to work for, a regrettable time in my life. Like many Glassdoor contributors have said, it’s a smoke screen. They try to appeal to millennials with company culture and perks like regular free food...possibly to hide the fact that they are a basic e-commerce company and a middleman for selling overpriced home goods? The vast majority of their employees are under the age of 35 and mostly women. It’s creepy and off putting that they lack diversity in hiring a broader range of ages (and so few men). They have terrible return policies and much of my job dealt with customers who were upset that their items arrived broken (or didn’t arrive at all).

Cons

DO NOT be fooled by the allure working in any of their roles that mention “marketplace” “operations” “service” or “commerce.” They disguise the job duties... you will be a call center worker dealing with a steady stream of irate customers.

Explore other reviews about Houzz

5.0
Apr 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are truly the best. The product is fantastic and works well. It's fun to work at a company that's a household name.

Cons

There has been uncertainty in recent years

5.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Engaging meetings Teamwork Caring managers Driven upper management

Cons

I don't have any cons.

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