Supportive management in a remote work setting - Onboarding Specialist Housecall Pro Employee Review

5.0
Apr 23, 2026
Recommend
CEO approval
Business outlook

Pros

Remote environment, supportive management, customers are nice for the most part.

Cons

On zoom most of the day, not many opportunities to move up.

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Housecall Pro Response
1w
Supportive management and a remote-first environment are things we build with intention, so seeing those show up clearly in your experience as an Onboarding Specialist means a lot. The genuine connection your team builds with customers is one of our favorite things about this role. Career growth is a priority as we continue to scale. -Housecall Pro People Team

Explore other reviews about Housecall Pro

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Very supportive environment! Training process is a great pace!

Cons

Lower pay for all that leadership is expected of, but decent.

4.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

The work-life balance was one of the company’s strongest attributes. Within my department, there was a high degree of flexibility with both PTO and day-to-day scheduling, which made it easier to maintain a healthy balance between work and personal responsibilities. Management was approachable and personable, and I always felt comfortable communicating with leaders at all levels of the organization. They fostered an environment where employees felt heard and supported.

Cons

I found it difficult to advance within the company despite consistently exceeding expectations, demonstrating initiative, expressing interest in growth opportunities, and regularly going above and beyond in my role. I remained in the same position for several years and ultimately had to advocate extensively just to receive a raise, which became discouraging over time. Additionally, I was unexpectedly laid off without any prior indication that my position was at risk. When I joined the meeting, I initially believed I was finally being promoted, and even had excitement about it. I had received no behavioral or performance-related write-ups, no communicated concerns about my work, and no warning leading up to the decision. I was informed of the layoff and locked out of my systems within the same hour, making the experience both abrupt and shocking.

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