Management Experience - CX Assistant Manager Level 2 Hot Topic Employee Review

4.0
Jan 10, 2024
Recommend
CEO approval
Business outlook

Pros

I love working at Hot Topic because of the inclusivity, flexibility, and talent coaching. The rest of my team and I get along very well, there has never been a dull moment around them. I personally love the people I have a connection with in my store and district. I am a person who often gets overwhelmed when working , but working at Hot Topic is a nice change of pace. There is a structure to everything I do and problem solving is very easy because there are guides to nearly every procedure in the store. I am confident in my position and am constantly putting in effort to improve. Other positive factors include the option to receive benefits, aid for schooling, and of course paid time off. Building relationships with regulars and first time shoppers is another one of my favorite experiences. Overall, there are many wonderful reasons to work at Hot Topic.

Cons

The most critical complaint I have for Hot Topic as a company would be the pay. I have discussed this my district manager and regional manager. I often feel that my work is not being compensated, even with the frequent "bonuses". I want to work harder and be the most efficient I can, but there is only so much I am willing to do with my current status and paychecks. I cannot wear myself out and only be rewarded with a sub-par paycheck and a high five. I have heard numerous others' complaints about management, competition, and selling practices. I do not particularly agree with out selling practices but I do understand why they are in place and how they help our store improve. For management, I believe that it simply comes down to the district and store manager(s) to make associates included, welcomed, and appreciated. (notice how I did not say "feel" in that sentence). All in all there are always going to be ups and downs in occupations. If you want to see a change, you have to do it yourself.

Explore other reviews about Hot Topic

5.0
May 30, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great working ethic and employees

Cons

Not alot of pay, do it for the love of the job

3.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

fun and cool people in the store

Cons

bad pay and management sucks

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