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Hot Topic Reviews
Updated Jun 2, 2023
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Full-time, Part-time
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Found 1,952 of over 2K reviews
64% Recommend to a Friend
71% Approve of CEO
Found 1,945 of over 2K reviews
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Recommend to a Friend
Approve of CEO
Steve Vranes
410 Ratings
Pros
"discount, dress code, people, music" (in 154 reviews)
"The 40% (50% during a week in December) off employee discount on top of other discounts is amazing" (in 118 reviews)
Cons
"Low pay for run of milk associates" (in 115 reviews)
"getting minimum wage sucks considering everything is so expensive" (in 68 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
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Ratings by Demographics
This rating reflects the overall rating of Hot Topic and is not affected by filters.
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- Former Employee, more than 1 year★★★★★Featured Review
Pros
Awesome teams, great environment, fun place to work at!
Cons
Pay is a little low but overtime can be used
- Former Employee★★★★★
Pros
Good place to work during school
Cons
N/a I had fun here
- Current Employee, more than 1 year★★★★★
Too much stress, not enough pay.
Apr 7, 2023 - ASM- Assistant Store Manager in Toronto, ONRecommendCEO ApprovalBusiness OutlookPros
The customers, being able to meet and geek out with your people The merch (sometimes) Cool coworkers Music, fashion, pop culture Fun as a Sales Associate (esp if you're a teen)
Cons
- Management (DMs and above) not listening to stores or offering support; most even being extremely unhelpful and condescending - Low hours, low pay; management making min wage or sometimes LOWER; Having two jobs is nearly impossible with their expectations yet will not give hours to keep staff. - If you're a CAN store, you get next to nothing in terms of merchandise and you get blamed if you cant match up sales wise. - Loyalty is heavily pushed esp with a lot of customers being young teens; expecting a daily % of 85+ which isn't realistic) - Career advancements are next to impossible unless you're constantly overworking for nothing and kissing up. (which even then you're not valued) - No support when dealing with coworker/customer harassments (esp f*nko/squ*shmallow resellers/collectors) If you somehow become management; expect more work and stress for no compensation and no support. The only plus I can really think of is you might get vacation and sick pay (and its not a lot)
Continue reading - Former Employee★★★★★
Manager made it miserable
Apr 13, 2023 - Cashier in Brampton, ONRecommendCEO ApprovalBusiness OutlookPros
Discount Fun environment Good music
Cons
No communication between management and non-management
- Former Employee, more than 5 years★★★★★
Pros
Fun environment, flexible schedule, casual dress code
Cons
Low pay, lack of career growth, head office does not understand the needs of the store employees, collectors who buy Funko pops are a nightmare
- Current Employee★★★★★
Pros
Some friendly coworkers Employee discount The music, if that’s your taste of music Nice customers
Cons
Short shifts Sporadic scheduling Occasionally boring Some coworkers Few weekly hours
- Current Employee, more than 1 year★★★★★
Great coworkers and managers
Oct 23, 2022 - Sales Associate in Calgary, ABRecommendCEO ApprovalBusiness OutlookPros
If you shop here often, it's really easy to help people and a great place to work.
Cons
Schedule isn't as flexible if you don't have evenings and/or weekends free.
- Current Employee★★★★★
Pros
Awsome things and cool people
Cons
Wired people coming in and fighting in the work place
- Former Employee, more than 1 year★★★★★
Pros
A very nostalgic place to work with everything coming back from the 90s-00s. Pop punk vibe and very accepting to any and all individuals! Customers or employees!
Cons
Sometimes with the younger hires coming in it does bring on young "high school" drama. But that's with any retail store I imagine.
- Current Employee, less than 1 year★★★★★
Pretty decent for a teenager
Jan 10, 2022 - Retail Sales Associate in Vancouver, BCRecommendCEO ApprovalBusiness OutlookPros
Meeting new people! I don’t like people at all, but this job gave me a new outlook on people.
Cons
January on it gets so slow. I get maybe 1 shift every two weeks. Christmas and summer is when it’s busy.
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Hot Topic Reviews FAQs
Hot Topic has an overall rating of 3.6 out of 5, based on over 2,002 reviews left anonymously by employees. 64% of employees would recommend working at Hot Topic to a friend and 42% have a positive outlook for the business. This rating has been stable over the past 12 months.
64% of Hot Topic employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Hot Topic 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.2 for career opportunities.
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