Pros
The work environment is great. A beautiful open floor office plan with modern design and lounges to work or collaborate with team members. The agency cultivates a creative environment and most if not everyone has a voice to provide feedback. There are few barriers between you and upper management. Work is diverse and has the opportunity to make a real impact, even generate big profits.
Cons
Middle and upper managers seem inexperienced though open to suggestion. There is an inability to say "no"at all levels. There is little process or structure and projects are often started that don't seem to align with the plan or aren't technically feasible; ending up going no where. Priorities constantly shift often resulting in lost effort and unfinished work. Technology and design are often not on the same page.