They don't CARES - Product Homecare Homebase Employee Review

2.0
Apr 14, 2021
Recommend
CEO approval
Business outlook

Pros

- Meaningful product - Solid vacation policy - Worked with a handful of wonderful people

Cons

It's bittersweet that HCHB is where it is today. There was actually a time when I referred friends to join me here. However, there's been a dramatic shift over the past couple of years. What was once was collaborative, team focused, with transparent relationships with leadership has since become rigid, stifling, passive-aggressive with unrealistic expectations. What leadership champions are the anti-patterns for a software company in 2021, undermining productivity and crushing innovative spirit that their teams once held. There is an utter lack of trust in executive leadership, and despite a large drop in Best Places to Work survey scores, employee grievances remain unaddressed. The coordinated skits performed by leadership as part of quarterly "all hands" calls distract from any valuable information being shared. Moreover, they ignore the real challenges we are experiencing as an organization that need to be talked about. Many of our most valuable team members have made the choice that they ultimately felt they had to--leaving, in hopes that it might finally influence some change. That change has yet to be seen, but the exodus continues.

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Homecare Homebase Response
4y
Thank you for your honest and sincere feedback. We want to assure that we are listening to employees and making changes that supports our true HCHB culture. We value your feedback and have made changes in our leadership team that supports our HCHB CARES culture. Our current leaders are engaging in valuable training and we have put a team in place to focus on our culture moving forward. If you would like to provide any additional feedback please feel free to reach out to the HR team - we are always ready to listen.

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Cons

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2.0
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Cons

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