Significant change in leadership style and strategic direction - cultural shift moving through departments - Anonymous employee HomeServe Employee Review

5.0
May 19, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, inspiring leadership, good products (use P&D myself, recommended to family), Seniors genuinely seem to want to do the right thing by Customers and employees, career opportunities for development - even with international placements (I only know of "Heads of" and above that have moved), provides sponsorship for range of qualifications, flexible working hrs, interesting work, lots of challenges, pushing innovations, empowered to make decisions regardless of seniority, stepping up charity work again and involvement in local community.

Cons

*At the moment the above positives are too dependant on who your "Head of" and Director are, although it's moving in the right direction. *In my experience the HR systems/processes/conversations don't support individuals *Current IT systems aren't great and there are too many manual workarounds required. We're investing a huge amount in a new system, which should be a big improvement.

Explore other reviews about HomeServe

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great exposure and a chance at a full time offer if you make the internship count.

Cons

Definitely a learning curve as with any company so you need to speak up and ask questions.

2.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Quicker hiring process than expected

Cons

Misleading job requirements and work from home arrangements

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