Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at HomeServe?

75% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (60) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 113 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 88 reviews)); "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" ((in 50 reviews)); "Management are approachable and friendly regardless of peer ranking one big family" ((in 35 reviews)); "Colleagues and Customers are great." ((in 23 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"Senior managers make decisions not realising how it will affect staff who have worked extremely hard." ((in 22 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 14 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 8 reviews)); "They will stop at nothing to make more money." ((in 7 reviews))

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HomeServe

HomeServe Reviews

3.8

75% would recommend to a friend

(1,141 total reviews)

Nick Kasmir

100% approve of CEO

72% positive business outlook

Ratings by category

4.4

Diversity and inclusion

3.9

Culture and values

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

1.0

Jun 17, 2026

Great colleagues, but you're seen as just a number

Gas engineer

Recommend

CEO approval

Business outlook

Pros

The people I worked with

Cons

Non you are treated just as a number to make shareholders profit. Got to be on the in with management to make any progress

5.0

Jun 2, 2026

Intern

Financial analyst intern

Recommend

CEO approval

Business outlook

Pros

Great exposure and a chance at a full time offer if you make the internship count.

Cons

Definitely a learning curve as with any company so you need to speak up and ask questions.

2.0

Jun 1, 2026

Quick hiring process overshadowed by misleading job details

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Quicker hiring process than expected

Cons

Misleading job requirements and work from home arrangements

Viewing 1 - 3 of 1,141 Reviews

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Englewood, CO

US$115K - US$165K /yr

HVAC Service Technician