Face fits motto where loyalty means nothing. - Contact Centre Agent HomeServe Employee Review

1.0
Apr 1, 2014
Recommend
CEO approval
Business outlook

Pros

Free gym membership and starbucks

Cons

HR department who don't know the meaning of confidential and contact centre directors and sales managers who are disposable of loyal staff, Currently offering 20k (initial offer was 13k) to leave within a week or face being managed out in 3 months and then be left with nothing. Told that speaking to the new CEO who has an open door policy won't be of any use as what they are doing is legal. Approx 12 managers left on the 28th March having to advise teams that they were resigning and not being pushed. These people were even made to have signatures witnessed by solicitors.

Explore other reviews about HomeServe

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great exposure and a chance at a full time offer if you make the internship count.

Cons

Definitely a learning curve as with any company so you need to speak up and ask questions.

2.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Quicker hiring process than expected

Cons

Misleading job requirements and work from home arrangements

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