Going from Good to Great - Director HomeServe Employee Review

Users say... "The people I have met over my years here have been a great support and knit together like a family" "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" "Colleagues and Customers are great." "Good pay and perks." 

Users say... "I will assume that’s a no? Again poor management." "Managers don’t notice the hard work we do." "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." "At times the communication could be better" "Long hours for engineers and some office staff no understanding distances or not caring for the engineers"