Don't do it. - Customer Retention Agent HomeServe Employee Review

1.0
May 14, 2018
Recommend
CEO approval
Business outlook

Pros

None absolutely awful place to work.

Cons

Don't work for them on the phones worst place i ever worked you are treated like a slave on the phone no rest time constant target drive they want you to get old people to keep a policy they don't even need and sell it to customers at £12 first uear then £99 second year and when they call to cancel which i can't blame them for doing they go straight to discount what a joke.

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HomeServe Response
8y
Thank you for taking the time to post a review. I’m sorry to see that you didn’t enjoy your time with us however I think you know this isn’t the way we operate. We’re transparent about our pricing, and all our Customers know that introductory pricing rises in the second year, and by how much. Thanks for the advice. Justin.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great exposure and a chance at a full time offer if you make the internship count.

Cons

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2.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

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Cons

Misleading job requirements and work from home arrangements

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