Disappointed - Technical Support Engineer HomeServe Employee Review

The people were good, I really enjoyed working within my network team for a short period of time but things changed. Some Managers are very people driven and will go out their way to help you, I enjoyed my time with my colleagues and enjoyed helping people. I received a number of star nominations during my time there so it was nice to feel appreciated. the Senior Leaders were good very motivational and helped you understand the vision and goals, I got to participate in contractor roadshows, and even attended the cascades which were really good. it was a shame some of the middle management just didn't get it and never really demonstrated living the values or even trying to promote them. Put your people first. I think they found it difficult to give praise or celebrate success, towards the end it was only about figures and never about the customer any recognition given on what we did to achieve them.