a day in the life of a HomeServe minion - Customer Service Representative HomeServe Employee Review

5.0
Nov 7, 2017
Recommend
CEO approval
Business outlook

Pros

Senior Management are really approachable, down to earth people full of advice and to lead by example. Innovative leaders always looking to improve and set trends. Great products that employees can believe in. The business is very family friendly with regular fun events to include everyone. Very customer focused giving a sense of pride in what the business do. Wonderful work for various charity's in local communities. The list could go on for an age!

Cons

Like most companies middle management have favorites, you can guess who will get promotion before official announcements are made.

Explore other reviews about HomeServe

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great exposure and a chance at a full time offer if you make the internship count.

Cons

Definitely a learning curve as with any company so you need to speak up and ask questions.

2.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Quicker hiring process than expected

Cons

Misleading job requirements and work from home arrangements

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