There all for there people as well as customers - Customer Service Representative HomeServe Employee Review

5.0
Apr 23, 2016
Recommend
CEO approval
Business outlook

Pros

Recently Homeserve gave me 2 months off work so I could be there for my grandparents in there end of life, if I worked anywhere else I could of quite easily been laid off but Homeserve care & understand that family is important, I really appriciated this time as I was able to be by there side in there final days and it also allowed me time to grieve with my family, on top of allowing me the time they also gave me full pay which I wasn't expecting, what can I say, Thank You !

Cons

Personally Ive worked here 13 years & when I really needed them they helped me, I can't fault them

Explore other reviews about HomeServe

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great exposure and a chance at a full time offer if you make the internship count.

Cons

Definitely a learning curve as with any company so you need to speak up and ask questions.

2.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Quicker hiring process than expected

Cons

Misleading job requirements and work from home arrangements

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