More cons than pros - Retail Sales Associate/Cashier HomeGoods Employee Review

2.0
Oct 12, 2021
Recommend
CEO approval
Business outlook

Pros

It has flexible hours and friendly staff

Cons

Overstocked, disorganized. Customers are often rude. Communication between management and associates could be better. Policy is always changing, bonuses get increasingly smaller every time. Pay isn't really worth it, and the benefits are very small. Systems are outdated. Credit cards are a priority over anything else, they'll drill you to get on average five every day even if it's to the point of annoying the customer while trying too hard convince them to open a card. It's annoying when the environment is already stressful, such as with a long line or if a customer is already unhappy with the transaction. The card isn't even that appealing and has high interest, plus only works at TJX stores, so of course people don't want it. Claims to be care about employees but doesn't. Contacting higher management does nothing and store managers won't do anything to address concerns, they'll just tell you to contact district even though district literally doesn't care about what you have to say. I've been working here for two years and am only staying because of a state transfer that leaves me making my old state's minimum wage, which is five dollars more than my new place. Employees don't last long once they see how much work there is and how little compensation they have.

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5.0
Feb 20, 2026
Recommend
CEO approval
Business outlook

Pros

Accommodating schedule, great staff to be around

Cons

Advertising our credit card is difficult

2.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

it is a job if you desperately need one

Cons

management does not keep promises (e.g. I was promised $2 higher pay upon accepting the position and later was told it wasn't feasible anymore once starting. I was also promised a specific day off then last minute had it revoked because they decided to make it a mandatory day). management does not listen to or care about its employees, very unprofessional. store managers don't want to do anything to help, they just sit in the office. management let other employees slack off and do nothing and expected others to compensate for their lack of effort general manager was horribly rude and misogynistic. he threw a box at someone while visiting.

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