Chaotic, stressful environment with unrealistic expectations. - Store Manager HomeGoods Employee Review

3.0
Nov 5, 2019
Recommend
CEO approval
Business outlook

Pros

Pay is somewhat competitive and there is opportunity for high performers to be promoted. If you have nothing else going on and can work excessive hours, you will be rewarded.

Cons

Expectations are unrealistic and failure to reach them is punished. Also, expectations change constantly which shows a disconnect between what stores actually experience on a day to day basis and what upper, senior level management thinks happens in stores. Work life balance for management is not good. This is not a 40-50 hour job. The way merchandise is shipped, processed and merchandised is extremely laborious and tedious. All team members including store management will work extremely hard. This is a very physical job. Pay to hourly associates is not good. Teamed with the hard work demanded of everyone, there is high attrition and it is very hard to maintain talented store teams. Schedules for truck, markdowns and merchandising change constantly, even after store schedules have been posted. This causes management to constantly move shifts around and ask people to work different hours than what was originally scheduled.

Explore other reviews about HomeGoods

5.0
Feb 20, 2026
Recommend
CEO approval
Business outlook

Pros

Accommodating schedule, great staff to be around

Cons

Advertising our credit card is difficult

2.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

it is a job if you desperately need one

Cons

management does not keep promises (e.g. I was promised $2 higher pay upon accepting the position and later was told it wasn't feasible anymore once starting. I was also promised a specific day off then last minute had it revoked because they decided to make it a mandatory day). management does not listen to or care about its employees, very unprofessional. store managers don't want to do anything to help, they just sit in the office. management let other employees slack off and do nothing and expected others to compensate for their lack of effort general manager was horribly rude and misogynistic. he threw a box at someone while visiting.

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