Sales Manager - Sales Manager Holt Renfrew Employee Review

The work culture is surprisingly not what one would think Holt Renfrew to be when I began to work there. You would think it would be the creme de la creme of luxury retail in Canada. There is a lack of professionalism and the culture is rather juvenile and superficial and not really business minded. The sales associates lack passion and seem entitled and because they may be commission based, you may see sales associates be vindictive to one another. You eventually feel like you are with the used car salesman of high fashion retail. The corporate culture is to blame because there seems to be a "not my problem, someone else will deal with it" attitude that results in nobody taking ownership and nothing ultimately getting done in all departments. The HR department at the Bloor/Head office location is not supportive and I noticed this from a personal experience I had with an abusive manager that they hold a strong bias against workers in their company that may have an internal problem. It was partly the reason why I left because of the ladies in the department not following up with the matter and hope it would just disappear.