Oct 11, 2024
Holiday Extras Response
1yThank you for taking the time to leave this review. We’re glad you found the team a good fit and the overtime rate positive.
Regarding your other comments, we want to reassure you that the Contact Centre is the frontline of our business, and we truly value every team member’s contributions. As an operational team dedicated to serving our customers, we understand that flexibility may differ from other areas in the business. However, we have robust support systems in place to assist our team members and provide as much flexibility as possible. We’re proud to be a Living Wage employer and to offer career growth opportunities through our career pathways framework and other initiatives.
We care deeply about our team’s wellbeing and would welcome the opportunity to discuss your experience further so we can identify areas for improvement. If we don’t hear back, we wish you all the best for the future. If you’d like to reach out, please contact us at pt.enquiries@holidayextras.com.