Mission: HX's mission is to 'make every trip a better trip'. Every person here works hard each day to do just that. Our People Mission is to make HX a truly amazing place to work and learn. As a result we have a reputation for being an ...
I have been working at Holiday Extras full-time
For call centre work the company make you feel important and create a good working environment. The culture of the company is also very good.
Working on the phones can sometimes be repetitive but that is the nature of the work.
Advice to Management
Create a clear path for those looking to progress, there are many ambitious people within the business
I applied online. The process took 2+ months. I interviewed at Holiday Extras.
In total I had 2 telephone calls, 1 group assessment day, and 1 solo interview. The total process from first call to feedback took 2 months. Everyone I spoke too at Holiday Extras were super friendly and encouraging and my interview experiences were very positive. However there was an huge lack of communication in between assessments, calls and interviews and it did feel like they couldn't be bothered. A bit more contact would have been appreciated. In summary, the interviews are positive, beneficial and non stressful but expect delays and non replies while you wait for the verdict.
Very proud to be a finalist for the 'Best Flexible Working Initiative' at the Working Families Special Awards. Shows our ongoing commitment to flexible working.
Last Friday, our Finance Team spent a day volunteering at the Ronald McDonald House Camberwell. The team all did themselves proud - painting, gardening, cooking and just generally spreading a bit of love for families staying in hospital.